List of Buckets and Email Addresses
Backup person
Food Production & Quality
Finance (Alen Hustic) -> finance.ticket@koykan.com Ana Trusk
Office (Ana Trampetic) -> office.ticket@koykan.com Natasa Francic
Info Koykan.com(Ivana Lang) -> info.ticket@koykan.com
Contracts (Boro Milivojevic) -> use web form
Kaizen (Boro Milivojevic) -> kaizen.ticket@koykan.com
Food Production & Quality
Food Menu Request (Pavel Sokolovic) -> foodmenurequest.ticket@koykan.com Kresimir Hasenohrl
Sourcing, Procurement & COGS
Sourcing (Ana Trampetic) -> sourcing.ticket@koykan.com
Procurement (Ana Trusk) -> procurement.ticket@koykan.com Natasa Francic
Recruiting, HR & Workforce
Recruiting (Ivana Lang) -> recruiting.ticket@koykan.com Ana Trusk
Recruiting_SM (Ivana Lang) -> recruiting_sm.ticket@koykan.com Ivana Lang
Human Resources (Ana Trusk) -> hr.ticket@koykan.com Ivana Lang
Accommodation (Silvana Capeta) -> accommodation.ticket@koykan.com Domagoj Klaric
Customers. Sales & Marketing
Customer Feedback (Ivana Lang) -> use web form Ana Trampetic
Delivery Platforms (Ivana Lang) -> delivery.platforms.ticket@koykan.com Pavel Sokolovic
Marketing (Pavel Sokolovic) -> marketing.ticket@koykan.com Kresimir Hasenohrl
Operations
KCash (Ana Trusk) -> kcash.ticket@koykan.com Kresimir Hasenohrl
KSign (Kresimir Hasenohrl) -> ksign.ticket@koykan.com Dino Besic
Operations (Silvana Capeta) -> operations.ticket@koykan.com Domagoj Klaric
Store Build (Domagoj Klaric) -> use web form
Information Technology, IT (Kresimir H.) -> helpdesk@koykan.com Lionel Sacon
KHelp Process Request (Lionel Sacon) -> khelp.process.request.ticket@koykan.com Kresimir Hasenohrl
Training & Support
Area Management HR (Nino Herak) -> amhr.ticket@koykan.com Silvana Capeta
Gastro Team (Nino Herak) -> support.gt.ticket@koykan.com Silvana Capeta
Brand & Franchise
Franchise Concept (Boro Milivojevic) -> franchise.concept.ticket@koykan.com
Franchise Equipment (Domagoj Klaric) -> franchise.equipment.ticket@koykan.com
CC Equipment (Domagoj Klaric) -> cc.equipment.ticket@koykan.com
Franchise Partners (Marko Gnjidic) -> franchise.partners.ticket@koykan.com
Franchise Sales (Marko Gnjidic) -> franchise.sales.ticket@koykan.com
Digital Technology and Data Sales
Sales
KMenu - Recipes and Prices (Meez) -> 1ls.k.systems.ticket@koykan.com
KCash - POS Systems (Remaris) -> 1ls.k.systems.ticket@koykan.com
KSign - DMB Systems (Samsung) -> 1ls.k.systems.ticket@koykan.com
Workforce
KPlan - Shifts Scheduling (7Shifts) -> 1ls.k.systems.ticket@koykan.com
KTask - Roles & SOPs (Mileva) -> 1ls.k.systems.ticket@koykan.com
KWiki - OM & DMS (Confluence) -> 1ls.k.systems.ticket@koykan.com
KDash - Reporting & BI (Tableau) -> 1ls.k.systems.ticket@koykan.com
Procurement
KShop - Procurement (Odoo - eCommerce) -> 1ls.k.systems.ticket@koykan.com
COGS
KCogs - COGS Management (MarketMan) -> 1ls.k.systems.ticket@koykan.com
Support
KHelp - HelpDesk (Odoo - HelpDesk) -> 1ls.k.systems.ticket@koykan.com
CC
KChef - CC Operations (Odoo - Manufacturing) -> 1ls.k.systems.ticket@koykan.com